How to get Your Customers to Create Your Products
Guess what? Your customers want to talk to you. I know it is hard to believe, but they do. Some customers actually want to feel as though they are part of your company’s decision making process.
Numerous things went through my mind. How do I resolve this? A phone call? With a conversation that would sound like, “What the hell are you doing?” An email that would say…
A customer satisfaction survey provides a company with the ability to highlight areas of improvement within it’s organization. The collection and analysis of data from a customer satisfaction survey provides the company with the ability to act.
Take some time to think about what you want to say and what the repercussions to the individual, you, the team, and those that are above you are. Craft a response…
The rest of the team discussed with him that things were working better, we shot holes in his theories…
Sometimes people who “grow up” or work in an adversarial work environment for a long period of time assume that approach to working. Even if you fix the problem, and create supportive collaborative team environment,… Read More
He was an innovator that changed the world. Steve Jobs, the genius behind the Links describing his impact on life.. iPod, iPhone, iPad, Apple, and Pixar, dies at age 56.