Business Collaboration Meet the Business Social Network: Best Practices
With all these posts, How do I get their attention?
Business collaboration tools such as Chatter scroll. Meaning when a new message is posted to the platform all previous posts (unless made sticky) shift down a position. You can scroll through and find them, so don’t worry, they aren’t lost forever. But, they can be difficult to find if you do not link them to the people you want to have read them. Best method to make this happen is via @mentioning people (generally with the @ symbol prior to their name), this is good for directing the conversation to an individual or just a couple of people; posting in a group, an area created for a designated purpose such as a project, a department,etc; or posting with #hashtags (done by placing the # symbol immediately before the word or words), hashtags allow you to search for that topic easily.
*** Feel free to adjust the name of the Etiquette and Best Practices lists to better fit your organization. Examples would be: Chatter Etiquette, Twitter Best Practices, Yammer Etiquette, LinkedIn Best Practices, Social Media Etiquette, Facebook Best Practices, Google+ Etiquette, ….etc…Hey world, can we have some more social media sites please. I don’t think we have enough.
- Predictions Social Business in 2012, Part III: Transforming Your Organization (charleneli.com)
- Yammer Helps Grocery Chain Unite Brands (informationweek.com)
- A special report on social networking: Yammering away at the office | The Economist (economist.com)